Priority Mechanical Heating Cooling & Plumbing

Troubleshooting

1.

The first place to look is the thermostat. It may sound simple, but check to see that it is turned on. All modern thermostats have an on/off switch, but they are not clearly labeled with an “on” position. The “on” position is labeled “heat” or “cool.” Obviously you want to make sure the switch is in the “heat” position. If you have a programmable thermostat, be sure you bypass the program by adjusting the temperature number and pressing the “hold” button. If the heater still does not come on you’ll want to check to see if your thermostat has a replaceable battery and check it.

2.

Is your furnace running but not producing much or any heat? If so, skip to #5. If your furnace is still not on or does not fire up, look for an on/off switch at the furnace itself. It looks just like a light switch and is often attached to the unit itself, or very nearby. Make sure the switch is on. If you have central air-conditioning as part of your system and it worked properly over the summer, then more than likely your switch is already on (If no visible “on/off” markings on switch, try moving switch to opposite position and wait 10 seconds).

3.

If your switch is on and the furnace has still yet to run, check the breakers in your electric panel. The breaker could have tripped and the solution to the problem could be as easy as flipping the switch. A tripped breaker could be a sign of a larger problem that may require a technician to investigate.

4.

If all switches are on, the problem could be with the cover on the front of the furnace. The cover often has a trip switch which shuts off the system when it is opened. If the cover is not properly closed, the switch can prevent the furnace from running.

5.

If the furnace comes on and you don’t feel any hot air it could be that the furnace is not getting any fuel, or the pilot light is not lit. Check the fuel line and be sure that the valve is turned on. You can tell if the fuel valve is on if the handle runs parallel with the fuel line. If the handle is perpendicular to the line it is in the off position. If at this point you don’t feel any heat you may want to be sure you have paid the gas bill, or have oil in your tank.

6.

Next, be sure to check your filter even if it has been replaced recently. Check that you have the correct filter that is recommended by the manufacturer of your furnace. Some modern filters can be too restrictive for some furnace models.

7.

During winter months, the intake vent (round plastic pipe outside the house – the one pointing down) can become clogged with ice and snow. Check and clear any obstructions (ice and snow) from INSIDE the vent.

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Terms & Conditions
Offer is only available to residential customers who purchase and install Trane equipment through Priority. The warranty covers parts and labour for 10 years from the installation date. Invoice must be paid in full for the warranty to remain valid. This offer cannot be transferred or combined with other warranties or offers unless specified. Priority reserves the right to modify or cancel this warranty at any time without prior notice. Certain terms and conditions apply, see warranty agreement for full details.
Terms & Conditions
Maximum loan of $40,000 and a minimum of $5,000. The loan is interest-free with a 10-year repayment term. Offer is only available to eligible homeowners for retrofits and home improvements. The maximum loan amount is based on selected retrofits and quotes, subject to industry standards. Any costs above the loan amount must be covered by the homeowner. Part of the loan may be advanced to cover contractor deposits, with the balance disbursed after post-retrofit evaluation. Priority reserves the right to modify or cancel this offer at any time without notice. Certain terms and conditions apply, see financing agreement for details.
Terms & Conditions
Offer expires October 11, 2024. Cannot be combined with any other offer and is only available to residential customers who finance the supply and installation of any two of the following pieces of equipment: Water Softener, Water Treatment, Water Heater, Furnace, AC or Heat Pump. Residential customers will receive 6 months without payments or interest after they have been approved for financing (OAC), and the first payment has been made successfully to FinanceIt. Priority reserves the right to change or cancel this offer at any time without prior notice. Certain terms and conditions apply, see financing agreement for details.
Terms & Conditions
Offer expires October 11th. Cannot be combined with any other offer and is only available to residential customers. Residential customers will receive a free duct cleaning at the place of residence where new equipment was supplied and installed by Priority. Offer not valid to residential new construction customers. Offer is only valid for one calendar year after the date of install. Invoice must be paid in full for the offer to remain valid. Priority reserves the right to change or cancel this offer at any time without prior notice.
Terms & Conditions
Offer expires October 11, 2024. May be combined with any other offer and is only available to residential customers. Residential customers will receive a free maintenance on all pieces of equipment supplied and installed by Priority. Offer is only valid for one calendar year after the date of install. Invoice must be paid in full for the offer to remain valid. Priority reserves the right to change or cancel this offer at any time without prior notice.
Terms & Conditions
Offer expires October 11, 2024. Cannot be combined with any other offer and is only available to residential customers. Residential customers will receive a $1000 prepaid credit card after their invoice has been paid in full on a new installation of select furnaces. Priority reserves the right to change or cancel this offer at any time without prior notice.
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Offer valid until October 11th. This promotion cannot be combined with any other offer and is available exclusively to residential customers. Customers will receive one year of free filters with the purchase of a Priority Plus Plan. This offer applies to new enrollments only and is non-transferable. Priority reserves the right to modify or cancel this offer at any time without prior notice.
Terms & Conditions
Offer expires October 11, 2024. We reserve the right to change or cancel this offer at any time without prior notice. Customer will not be charged our standard $120 + HST ($180 + HST evenings and weekends) diagnostic rate for HVAC equipment. Cost of repairs not included. May not be combined with any other offer and is only available to residential customers.
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