Terms & Conditions

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By accessing or using the Priority Heating, Cooling & Plumbing website, you agree to the following Terms and Conditions. If you do not agree, please do not use this website.

1. General Information

The content on this website is provided for general informational purposes only and is subject to change without notice. Priority Heating, Cooling & Plumbing makes reasonable efforts to ensure accuracy but does not guarantee that all information is complete or current.

2. Estimates and Pricing

All prices, quotes, and estimates are subject to confirmation following an in-home assessment. Final pricing may vary based on system selection, installation requirements, and site conditions.

3. Promotions and Special Offers

All promotions, discounts, rebates, and special offers are subject to specific terms and conditions and may change or end at any time without notice.

Unless otherwise stated:

Promotions apply to select systems or services only
Promotions cannot be combined with other offers, discounts, or rebates
Promotions are valid for a limited time
Installation timelines may apply
Additional terms may apply based on the promotion

10% Off Furnace Maintenance: Offer valid on qualifying residential furnace maintenance services booked with Priority Heating, Cooling & Plumbing on or before October 9, 2026. Effective September 8, 2026. Discount applies to the furnace maintenance service only and does not apply to repairs, replacement parts, additional services, taxes, or previously completed work. Limit one offer per household. Cannot be combined with any other offer, promotion, coupon, or discount. Additional restrictions may apply. Priority Heating, Cooling & Plumbing reserves the right to modify or discontinue this offer at any time. All other terms and conditions apply.

Don’t Pay Until 2027 – 6 Months No Payments, No Interest: Offer valid on select qualifying furnace systems purchased through Priority Heating, Cooling & Plumbing on or before November 1, 2026. Effective September 8, 2026. Financing is provided through Financeit and is subject to credit approval. No payments and no interest for six months applies only to approved qualifying financing plans and equipment.

Actual interest rate, purchase amount, credit limit, payments, fees, and financing terms are subject to change and may vary upon approval. Financing terms are determined by Financeit. For illustrative purposes only and not a final offer.

Offer cannot be combined with other promotions, discounts, or offers. Additional restrictions may apply. Priority Heating, Cooling & Plumbing reserves the right to modify or discontinue this promotion at any time. All other terms and conditions apply.

Fall Upgrade Event: Offer valid on select qualifying furnace systems purchased through Priority Heating, Cooling & Plumbing on or before November 1, 2026. Effective September 8, 2026. Eligible customers may receive an upgrade to the next qualifying furnace model or tier for the price of the eligible model directly below it. Available models, equipment combinations, and upgrade eligibility may vary based on the home, installation requirements, and equipment availability.

Offer applies to qualifying equipment only and does not include additional installation requirements, accessories, modifications, upgrades, or other services unless specifically stated. No cash value or substitutions. Cannot be combined with other promotions, discounts, or offers. Additional restrictions may apply. Priority Heating, Cooling & Plumbing reserves the right to modify or discontinue this promotion at any time. All other terms and conditions apply.

New Furnace for Approximately $2.21/Day: Offer valid on select qualifying furnace systems purchased through Priority Heating, Cooling & Plumbing on or before November 1, 2026. Effective September 8, 2026. Financing is provided through Financeit and is subject to credit approval.

Example based on a $4,970.00 purchase financed through Financeit at 13.99% APR, with a 60-month term and 180-month amortization period, plus a $74.55 administration fee. Approximate payment equivalent is $2.21/day. Actual interest rate, purchase amount, credit limit, payments, fees, and financing terms are subject to change and may vary upon approval. Payment and interest rate apply to term only. Price and payment examples are based on qualifying equipment and applicable financing terms. For illustrative purposes only. Not a final offer.

Referral Bonus: When a customer refers a new customer within 60 days of their completed service, both the referring customer and the referred customer will receive a $200 gift card once the referred job is completed. Referrals made more than 60 days after the original service will result in a $100 gift card for both parties once the referred job is completed. Gift card options are subject to availability and determined by the salesperson. Effective January 20, 2026. All other terms and conditions apply.

Ayr Resident Discount: Residents with an address within Ayr, Ontario receive a 15% discount off their service or replacement. Effective December 1, 2026. All other terms and conditions apply.

A/C Financing Offer: Based on offer graphic, payments from $11.21/week based on approved credit through Financeit at 8.99% APR. Not all applicants will qualify. Payment amount may vary based on equipment selected, financing amount, and term. Terms and conditions apply. Offer subject to change or cancellation without notice.

Priority Professional Opinion: The Priority Professional Opinion provides a complimentary second opinion on a competitor’s written system replacement or service/repair quote. Customers must provide a copy of the competitor’s written quote at the time of appointment. Offer is limited to residential homeowners and applies to like-for-like comparisons only. This is a no-obligation consultation and does not include free repairs, or diagnostics beyond standard visual inspection unless otherwise stated. Offer is ongoing and may be modified or withdrawn at any time. All other terms and conditions apply.

Priority Gives Campaign: Priority Heating, Cooling & Plumbing will donate 2% of every qualifying repair, replacement, and maintenance service to a participating local charity selected by the customer, up to a maximum donation of $100 per job.

Participating charities include KidsAbility, The Food Bank of Waterloo Region, The Humane Society of Kitchener Waterloo & Stratford Perth, and Cambridge Memorial Hospital Foundation.

Donations are made directly by Priority Heating, Cooling & Plumbing and are not eligible for charitable tax receipts. All other terms and conditions apply. Priority reserves the right to modify or end the campaign at any time without notice.

All promotions listed above and other promotions offered are subject to our terms and conditions.

4. Financing

All financing options are subject to credit approval through third-party financing providers (FinanceIt). Priority Heating, Cooling & Plumbing does not guarantee financing approval, rates, or terms.

5. Website Use

You agree to use this website for lawful purposes only and not in a way that could damage, disable, or interfere with the website or its content.

6. Limitation of Liability

Priority Heating, Cooling & Plumbing is not responsible for any damages arising from the use of this website or reliance on its content.

7. Third-Party Links

This website may contain links to third-party websites. Priority Heating, Cooling & Plumbing is not responsible for the content or policies of those websites.