Your Heating, Cooling & Plumbing Specialists

WHY CHOOSE PRIORITY MECHANICAL?​

As a family-owned and operated Heating, Cooling, and Plumbing company operating locally within southern Ontario, your satisfaction is our priority. Established in 1996, Priority Mechanical has fostered continuous growth, reflecting our reliable reputation for excellence. Our extensive product line including Trane, Goodman, Honeywell, Polar, Moen, NTI boilers, and Napoleon Fireplaces – among others – ensures that you will find a reliable product to meet your budget, aesthetic taste, and needs for both your residential and light commercial requirements.

Power in Priority Numbers

1
Years In Service
1 +
Certified Employees
1 +
Vehicles In Our Fleet

EXPERIENCE THE BEST IN SERVICE
FOR YOUR HOME & BUSINESS

Servicing Kitchener / Waterloo Ontario and surrounding areas

As a family-owned and operated Heating, Cooling, and Plumbing company operating locally within southern Ontario, your satisfaction is our priority.

We service the tri-cities and surrounding areas. This includes Kitchener, Waterloo, Cambridge, Woodstock, Guelph, Elmira & of course Ayr, Ontario.

Don’t see your area on our map? Contact us to see if our services are available in your area.

OUR REPUTATION SPEAKS TO OUR EXPERTISE & QUALITY

We take immense pride in the work we do, and it shows in our reputation. Word of mouth is what built us, and we never forget it.

Lloyd Nichol
Lloyd Nichol
2024-02-17
Furnace & AC Install completed by Craig & Jeremy to 5-star standards. Both were a pleasure to deal with having great personalities. Exemplary cleanup and haul away of everything. Craig and Jeremy made sure to explain everything and answer any questions. They take appropriate amount of time to ensure a 1st class installation. Very satisfied and highly recommended. If lucky to have Craig & Jeremy on your install, you will not be disappointed. Look forward to dealing with Priority Mechanical in the future.
Robert Kienzle
Robert Kienzle
2024-02-15
Excellent experience with Randy. He was very personable and knowledgeable. He answered all my questions and did not seem rushed. I would have no reservations in recommending this company to anyone looking for an HVAC company.
Cody Grant
Cody Grant
2024-01-26
Very impressed with the end to end experience overall. Salesman was very responsive and knowledgeable - listened to what I wanted and didn’t push unnecessary extras but gave helpful advice based on his experience. The installation team walked me through the process prior to and made sure I was happy with where the AC lines and equipment was placed to ensure they were out of sight. They even cleaned up existing HVAC work from a previous installer so everything was very tidy looking when they finished. A great experience dealing with the team and would recommend to anyone.
Kevin Malley
Kevin Malley
2024-01-13
I had a new gas water heater installed and relocated in our home as well as a line run for our BBQ. I'm very happy with the install and the attention to detail such as reusing some of the pipe insulation from the old water lines on the new lines. All the water lines and gas lines are neat and tidy, gas lines labeled and no mess left behind. Pricing was competitive if not marginally better than other similar companies. I would not hesitate to have Priority back for another job or recommend them to a friend.
Stuart Riddell
Stuart Riddell
2024-01-10
We had a Gas Water Heater replaced The technicians showed up on time removed and installed a new water heater in good time approx 3 hrs . Very happy with the work and the professional way they conducted themselves.. I will be recommending the services of Priority Mechanical to my neighbours and Condo Board .. Thanks again for the seamless installation... Stuart Riddell .. Guelph Ontario
James Campbell
James Campbell
2024-01-05
Steve and his team were fantastic. The team replaced my on demand water heater and also were able to install a new navien thermostatic valve which has been great (instant hot water). Priority has a system that sends you an email of precisely who is coming to your house (I've never seen that before). Lastly the quote for a navien advanced water heater was great and this is a company that had high school internships. Overall, I'm very happy with Priority and strongly recommend.
Patricia Azevedo
Patricia Azevedo
2024-01-03
Quick! Efficient! and Professional! I had an exceptional experience with Priority Mechanical! Their team was prompt, professional, and efficient. From diagnosing the issue to fixing it, the service was top-notch. I appreciate their transparency with pricing and the overall quality of their work. Highly recommended for anyone in need of reliable plumbing services. 5stars+++
Tara Brown
Tara Brown
2023-11-22
I must give our Technician, Jaime-Mae a MASSIVE thank you for her excellency in performance, professionalism and fine craftsmanship as she did a fantastic job fully rebuilding our Trane furnace. She was very informative throughout the entire 8 hour service call, and absolutely went above and beyond to make sure that every spec was covered from start to finish. Thank you Jaime-Mae! Keep up the great work!
Don Drone
Don Drone
2023-11-04
Scheduled a preventative call today. The service technician , Randy, was exceptional. He was prompt. Informative and thoroughly professional. We highly recommend him and will likely schedule another call to service our gas fireplace .
Liv P
Liv P
2023-06-02
Priority mechanical makes being a homeowner so much easier and what really sets them apart is their amazing team and customer service. From the time I put in a call or request, I get a prompt reply and they are able to send techs out within a timely manner. Every person I have come across at priority mechanical has been a pleasure to deal with. They answer all of my questions with knowledge and go into detail to explain things. Pricing in my opinion is very reasonable. Everyone including the installation techs are very professional, knowledgeable and easy to work with. The level of customer service they bring always makes me feel reassured my heating and AC systems are being taken care of. I especially appreciate that they take the time to find options and solutions to the issues at hand which made me feel that they truly care about the both the customer and the value they bring to the table. I am very happy with the service Rick provided especially in explaining the situation and option. I am also very happy with the exceptional service and communication both Braeden and Ryan provided throughout the process of installing my new AC. They were thorough in explaining what they were doing and what they did and very good with timing and communication. I would 100% recommend Priority Mechanical! Thank you so much PM team for making stressful situations stress free and a smooth process with affordable pricing options.

We would love to hear from you!

We service all commercial and residential homes and buildings. Contact us to get a quote and see why our customer service is recognized as the best in the industry.

If you have any comments, questions, or concerns, let us know, and we will get back to you right away.
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