Priority Heating, Cooling & Plumbing

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Top-Rated Heating, COOLING and Plumbing in Kitchener & Waterloo

Heating

Our Heating products are designed to provide efficient and reliable heating and cooling solutions for your home or business.

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Cooling

From ductless mini-splits to central AC units, our air conditioning products provide reliable cooling and improved indoor comfort

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Plumbing

From tankless to traditional, our water heater solutions deliver reliable performance and improved home comfort.

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Current Offers

Elevate comfort with HVAC promotions! Our heating solutions ensure efficient, reliable climate control for your home or business.

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Welcome

Serving Kitchener, Waterloo & Surrounding areas Since 1996

Priority Heating, Cooling & Plumbing is a family-owned and operated heating, cooling, and plumbing company that serves southern Ontario. Our business outlook is a simple one: your satisfaction is our priority. Our extensive line of products includes options from Daikin, Trane, Goodman, Honeywell, Polar, Moen, NTI boilers, and Napoleon Fireplaces, and many more. This means we can help you find a reliable product that meets your budget, taste, and needs, whether you’re looking for a residential or a light commercial application.
Priority Heating, Cooling & Plumbing is proud of our growth and small-town values. We believe that the customer experience has to come first in every service we provide, and that means only hiring the best and friendliest technicians available. We treat every home or business with respect, offering fast inspections, unbiased opinions, and options that solve your problem while working with your budget.

Why Choose Priority Heating, Cooling & Plumbing?

We are locally owned and operated

We are fully licensed and insured

We offer financing options

We’re available 24/7 for emergencies

Raising the Standard in Heating & Cooling

Peter and Wendy Knoop, rooted in humble beginnings, took ownership of Priority Mechanical in 2006. Since then, they’ve grown it into a trusted, full-service HVAC and plumbing company with 100+ employees.

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FINANCING OPTIONS

Flexible Lending Options for Your New System

We know purchasing a furnace, central air conditioner, or HVAC system can be a large investment; this is why Priority Heating, Cooling & Plumbing has partnered with Finance It to provide financing options so you can stay comfortable in your home and comfortably within your budget.

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Testimonials

SEE WHAT YOUR NEIGHBOURS ARE SAYING ABOUT Priority Heating, Cooling & Plumbing

Georgi K.

23:04 05 Jun 26

I recently had a new Daikin air conditioner... installed by Priority Mechanical HVAC, and I couldn't be happier with the experience. From the initial quote to the final installation, the team was professional, knowledgeable, and courteous.The installers arrived on time, explained the work clearly, and completed the installation efficiently while keeping the work area clean. They took the time to answer my questions and ensured the system was operating properly before they left.The new Daikin AC is running great, and the quality of workmanship was excellent. I appreciated the attention to detail and the commitment to customer satisfaction throughout the entire process.I highly recommend Priority Mechanical HVAC to anyone looking for reliable HVAC service and a professional installation experience.Thank you for a job well done!read more

Mark P.

00:45 05 Jun 26

Thorough install, AC working great so far.... Exactly what I expect from Priority.read more

C J.

17:58 04 Jun 26

Excellent service. Extremely fast. And very... decent pricing. Replaced our furnace. Thank youread more

Pj K

16:04 03 Jun 26

Sincerely appreciate the service today and ease... of scheduling. Care was taken to safely clear our dryer vent between the floor joists. We let it go too long not knowing who to trust.I'm looking forward to continuing business for our furnace and AC. The fees were reasonable and the area was spotless before they left.I will be referring from now on.read more

Norma C.

23:26 29 May 26

Very happy with Nick who fixed a fridge waterline... for us and installed a water softener. Everything looks great and all their service techs are really nice people. Takes the time to explain things and answer any questions. Wouldn’t hesitate to recommend Priority to all my friends. First call we make when we have heating, plumbing or cooling problems.read more

Claude C.

14:57 25 May 26

Excellent service. Polite and ver knowledgable

Patrick W.

21:51 22 May 26

5 stars for Aman from Priority Heating & Cooling.... He was professional, honest, and got my AC working quickly. He explained everything clearly and the service was smooth from start to finish. Really appreciated the great service and would definitely recommend!read more

Kristen B.

21:16 20 May 26

A/C wouldn’t switch on this season - Priority... made a service visit within 24 hours of our call. Grateful for Jeff, not only a very nice fella but an experienced, knowledgeable technician who had us back up and running in no time! Thanks so much Jeff and Priority! Always a great experience with you!read more

Amy O.

20:40 19 May 26

Aman was courteous and helpful. The visit was... quick and the issue was resolved, the heat pump was running again. He took the time to check my furnace and explain a bit about Heat pumps. Aman even took the time to show me how to check the filter on my HVR. Exceptional service. I was also surprised how quickly Priority Heating was able to send a technician my way.read more

M L.

14:50 19 May 26

We just had our ducts cleaned by Vince, who was... fantastic! He was very thorough and explained the hows and whys of duct cleaning. I don't know how he lugged that giant vacuum up and down the stairs but he did it quite handily. He also gave us a few tips regarding our furnace and humidity which was appreciated. Another great Priority experience - you guys really have a solid team!read more

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Our Blog

HELPFUL TIPS FROM OUR TEAM OF EXPERTS

Heat Pumps: The Year-Round Heating and Cooling Solution You Didn’t Know You Needed

Heat Pumps

Heat pumps aren’t just for warm climates anymore. With advances in cold-weather performance, modern heat pumps can efficiently heat and cool homes even in the harshest Canadian winters. Here’s what makes them so efficient: Dual-purpose: One system handles both heating and air conditioning Electric-powered: Great for homes moving away from gas Low maintenance: Fewer mechanical […]

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Why More Homeowners Are Choosing Ductless Mini Splits for Room-by-Room Comfort

Mini Splits

Ductless mini split systems are becoming a go-to choice for efficient, targeted home heating and cooling. Unlike traditional HVAC systems that rely on ductwork, mini splits operate independently in each zone—making them perfect for additions, basement suites, and older homes. Here’s why they’re gaining popularity: Energy Efficiency: Inverter technology means they only use as much […]

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Stop Small Leaks Before They Become Big Problems: Smart Plumbing Tips for Homeowners

Plumbing

A small drip under the sink might seem harmless—but left unchecked, it can cost you hundreds in repairs and water bills. Homeowners often overlook routine plumbing maintenance until it’s too late. To stay ahead of trouble, make it a habit to: Check under sinks for dampness or discoloration Inspect your water heater annually for signs […]

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