Our furnace stopped working, we called Priority first (based on the reviews) and I'm glad we did. Jeff helped us over the phone and came personally to resolve our issue the next day. Jeff Welk is outstanding! He took the time to answer all of our questions (we had a lot) and methodically diagnosed the issue down to mice living in our A/C (Horrible). Jeff drove the mice away, fixed our issue and gave us tips on ensuring those critters don't come back again. Thank you Jeff, for your outstanding customer service, support, patience and care!! Because of you, I'll be a Priority going forward. I suggest you give them a try too, ask for Jeff.

Excellent service and knowledgeable salesperson and installers. Totally satisfied. Would highly recommend Priority. A Topnotch experience.

Craig and Tyler did an excellent job. They were friendly and efficient. They left the worksite cleaner than when they arrived. From Steve on the Sales team to the technicians, it was a very positive experience!

Kosta from Priority Mechanical came to my home and after only 5 minutes solved a 14 month ongoing plumbing problem that several other contractors and plumbers had missed. You can tell he is thoughtful and honest professional. Prior to his arrival to my home I was sent a picture of him, a bio, and the ability to track his arrival time. Such a smart idea and made me feel very safe at home alone with someone new. I would 100% recommend Kosta & the team at Priority for their fast, friendly and professional service.

Rylan was professional and prompt to answer any and every question I had when replacing a furnace/AC and the team performing the installation did an excellent job. It's obvious everyone took pride in their work and I would certainly use them again in the future.

Jordan, a plumber from Priority Mechanical was at my home today to verify all of my water services and equipment was in good working condition. Jordan was on time and very professional! The suggestions he made will be implemented and the service was fantastic. I would highly recommend the team from Priority if you have any plumbing or HVAC needs! Great company! Great service!

Very helpful very good at explaining things at a photo smile

Priority Mechanical does a great job on all plumbing and Mechanical issues. Their service is reliable. The technician, Kosta, is prompt, courteous, knowledgeable and does a great job! I would highly recommend this company for all your plumbing and mechanical needs.

Our air conditioner died and Steve arrived shortly after we called and gave us an estimate and could install the next business day. Ryan and Tyler arrived promptly on the day of install.Their work was impeccable, and efficient.They made sure we understood all the aspects of the installation. We highly recommend this company to anyone in the market for an air conditioner..They even painted the rusted gas meter. Russ and Linda

Andrew & Tyler were awesome. Professional, knowledgeable and personable. They walked us through everything & answered all our questions. We couldn’t have asked for better installers of our furnace & A/C. Andrew & Tyler, I’m sure you make Priority Mechanical proud!

Got a TRANE brand AC installed by Priority Mechanical (PM) and the job done was amazing as expected because PM was the contractor which installed the HVAC equipment when this house was initially built. Such a nice and clean quality of work. They even replaced the 15A breakers with 20Amps one. I have no more trust in CARRIER brand or its contractors. Previously had a carrier AC installed by Airmakers, an unkown company from Scarborough. They didnt do quality work and didnt install the indoor unit for the AC because they used the rough in evaporator coil installed by the HVAC contractor (Priority Mechanical). I had purchased just a rough in for the AC when i bought the home from the builder. They (Airmakers) should have handed over to me the evaporator coil (indoor unit ) which they didnt use as it was my property as i paid for it but they didnt bother to tell me or disclose about it. That was literraly cheating with the customer. Also they didnt register the carrier AC extended warranty for me and i just got a default warranty of 5 years. Overall a very poor customer service and a rip of. The unit ceased to function after exactly 7 years. Priority Mechanical will submit the extended warranty on my behalf so i dont to worry about that. The unit comes with 10 years parts and 10 years labour warranty. I will recommend PM (Priority Mechanical) to any household struggling with HVAC issues heating or cooling or plumbing.

Kosta arrived quickly, completed several maintenance/repairs efficiently and was very personable and professional. As he said, "I hope I don't see him again for a long time" but next time I need service I will definitely call your company!!

From start to finish everything went so smoothly.The employees I dealt with were the best,friendly, professional and very knowledgeable.Thanks so much guys!

Aman was great! Called him in for a second opinion and he completed a maintenance check on our air conditioning and saved us thousands. Very friendly, efficient, and answered all the questions I threw at him.

This was a top tier experience - the Google reviews are accurate. A/C broke on the Thursday. Texted them on Saturday through their website and immediately had a response. All questions were answered through text and calls. The service tech (Steve) was very honest and all around great to deal with. They were out the next weekday to take measurements and installed the following day. They regularly followed up, to see if we had any questions. It felt like they wanted out business. The website sends a pic, profile and background of the service technician, which is comforting knowing who is coming. The entirety of the interaction was smooth. Priority uses Trane products, which are some of the best available.

Outstanding service from Priority. They efficiently installed a new AC unit for us, handling everything with expertise and professionalism. Highly recommended!

The communication and integrity I have seen from the Priority Mechanical team is absolutely unmatched! They refuse to skip over the fine details and have always made sure I fully understand what is going on. They will be my first call the next time I need service in this area. Thank you for everything that you do!!

Aman was very helpful to resolve the issue with the cooling Thank you so much

5 stars for Priority Mechanical Our Air Conditioning died on a Saturday night during a heat wave. I called Priority Mechanical and they came out on Sunday. They cleaned our AC unit that should have been cleaned by a service we pay for from Reliance. Aman got us all fixed up - parts replaced and cleaned. Checked to ensure it was up and running before he left. Top marks to Aman - so polite and nice!! Will be calling Priority Mechanical in the future for more excellent service.

Aman was very helpful and fixed the issue on a short notice.

Wow, on a hot day, important that my house be cool, Aman arrived promptly to service the AC. Very knowledgeable and personable. Thank You!

Aman was great. Awesome service and very knowledgeable

Had the AC go out after hours in the middle of a heat wave and a newborn we needed to keep comfortable. Priority emergency line was able to get me sorted and scheduled for first thing in the morning. The service tech Aman, was very kind and walked me through the repair. No upcharge, just straight to the point! I can’t thank or recommend Priority enough!

Aman was great !

Jaimie is the very best at solving my hvac problems

“I highly recommend this business.”my Technician Aman Singh was very polite and has a lot of patience . “Their customer service is second to none.” “The product quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with their professionalism and customer service.” Thank you Aman for the excellent job you did .

I called Priority Mechanical because of flooding in my basement. I called this company based on the high number of five star reviews on Google. The intake person was efficient and friendly, and she was able to coordinate a plumber coming in a short period of time. The plumber, Kosta, came on time. He quickly determined the source of the flooding (pinhole in a water pipe) and fixed it without needing to remove more drywall than was necessary. That’s why you hire a plumber! Friendly and hilarious dude. The price was $500 for 2 hours of work, including Labor, materials, and tax. I thought it was steep at first, but when I did the math it added up. I’m really glad I called Priority Mechanical, And I would do so again.

Absolutely amazing service! The guys were professional and friendly. They arrived on time, were so lovely about keeping doors closed (I have 2 indoor cats who are always trying to sneak out), cleaned up and left me with a wonderfully cold bedroom. Highly recommend.

Very good service by the technician Yousif. Would not leave until everything was fixed and running for our Furnace and AC unit. Will use Priority Mechanical again after this experience.

The technician showed early. I like the way you show me a real time view of where your tech is while driving to our home. Aman Singh was very good communicating exactly what he did during his visit. And he did it in layman’s terms. He was extremely pleasant Thanks for great service

Prompt service and reasonable price

I had my air conditioner replaced this morning. The technicians were friendly, conscientious and efficient. They removed the old unit, installed the new one with new piping and cleaned everything up; better than they found it. They made sure that I saw and understood everything that they had done, demonstrated the functioning of the new thermostat and answered any questions I had. I would not hesitate to recommend Priority Mechanical.

Our AC died on the hottest day of the year. Was extremely pleased a tech came, was knowledgeable, fixed the problem for a reasonable price, and didn't try to oversell us anything. All in under an hour. Highly recommend them!

The technician, Aman, was very personable and respectful while fixing my A/C. He was able to resolve the issue very quickly so I'm very pleased with his service.

Jamie-Mae is amazing! She is pleasant, polite, professional, and knows her stuff inside out, backward and forward. She is persistent at getting to the root of the problem, and diligent in applying the solution. And she loves dogs - what more could you ask for? Priority should clone her!

Very knowledgeable technician and prompt service. As usual, great service from Priority Mechanical.

Had a great experience with the AC repair person very nice guy explained the problems and fix. Also gave me confidence in the solution well done Yousif.

Had Jamie come to my home to fix a knocking issue in my furnace room. She was friendly, polite and knew exactly what the issue was. Thank you so much Jamie ⭐️⭐️⭐️⭐️⭐️

Very professional and friendly staff, from the sales people to the installation team.

I was lucky to get the plumbing service from Nic Murray and Jeff Ziegler. They are both professional, very creative and did one of the hardest job in our house. They installed the washroom on the second floor of a finished house. In particular, Nic did the impossible drilling without any damage to the dry wall. He has done it with immense care with no repairs. They are the best plumbers I ever had.

Excellent quick service.

I had a new air conditioner installed and I had a great experience with Priority Mechanical. The staff is professional and knowledgeable. The installation crew was very competent and provided helpful information. This company is top notch and I highly recommend their services.

Thank you Priority Mechanical! Yousif showed up and swiftly diagnosed our furnance/AC issue in minutes. Our house was cool again in a couple of hours flat! If you want quality and friendly service - ask for Yousif. Here I thought I was doomed to buy a new unit for multiple thousands but only had to pay multiple hundreds! I prefer to repair things instead of always “buying new”. Much appreciated. Cheers👍

Terrific experience. Rylan in sales started the experience in a very positive professional way. Ryan and Tyler who did the install could not have been more pleasant. They obviously really know their stuff and were very forthcoming about explaining the process.

The air conditioner wasn't working over the long weekend. I emailed Priority and Kelly got back to me right away, booking a service call for the next day. Yousif the technician, arrived on time and diagnosed the problem quickly. It is refreshing to have a knowledgeable, polite and friendly service team member show up and help us out from the get go. I would 100% recommend him and Priority for your HVAC needs.

I just had my water heater installed by them. They always are competitively priced and do not try to sell you things you don’t need! I had them replace my water heater to get off the rental water heater train. Do yourself a favour stop paying a monthly fee for something that pays for itself in 2.5 years or less… these guys were a dream in comparison to the “rental company” no hassle no fuss and they have a 10 year part and labour warranty which is reasonably priced! These guys are also extremely honest last time my furnace broke down they were out very quickly, I asked if it was time to ditch it. The tech was honest and said no way keep fixing its minor repairs. Most other hvac places would have said sure you need a new furnace! Very trustworthy! The techs are also great with dogs! Jeff fixed our furnace last time and even remembered my pups from last visit as he commented how big they got ! I also want to mention Rylan who coordinated everything so pleasant and accommodating and listened to my rental company horror story. Jeff and Yousif that did the install both guys left things neat and tidy.Thank you so much! There are honest hvac companies left priority mechanical is it!

We just had a hot water heater replaced. Excellent customer service over the phone. Steve was very responsive by email and phone when setting up our appointment and the install. We had excellent experience with Craig and Andrew. They arrived on time and did a great job. They were friendly, professional and knowledgeable. At the end, they explained in detail all the adjustments they made for a better usage of the hot water tank. Priority Mechanical is an excellent company to deal with. We won't hesitate to call them again.

Great installers. Professional and courteous and a neat, clean install. Good job!

Thanks to Jeff, Amie and Amanda we have our furnace working great. Patient and responsible and came to visited our place a few times to fix a complicated problem. Definitely ask them again if I have any issues.

Had a great experience with their technician, Yousof, who came for an HVAC inspection and maintenance. Yousof was very pleasant, respectful, and professional. He showed up on time, and did an excellent job on the HVAC system. He answered all the questions I had, and cleaned up after himself. I would definitely recommend Priority Mechanical to my friends, and will call them in the future when I need assistance again.