Furnace & Fireplace Troubleshooting

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Furnace Won’t Turn On

No heat when you need it most?

  • Check that your thermostat is set to "Heat"
  • Replace thermostat batteries if needed
  • Check for a tripped breaker

Still having issues? Contact us for service.

Furnace Blowing Cold Air

Furnace running but the air doesn't feel warm?

  • Confirm the thermostat is set to "Heat"
  • Make sure the fan is set to "Auto"
  • Check if your furnace filter needs replacing

Still having issues? Contact us for service.

Weak Airflow

Barely feeling air coming from your vents?

  • Check if your furnace filter needs replacing
  • Open all supply vents
  • Remove furniture blocking airflow

Still having issues? Contact us for service.

Uneven Heating

Some rooms feel warm while others stay cold?

  • Open all vents throughout your home
  • Keep interior doors open when possible
  • Ensure vents aren't blocked by furniture

Still having issues? Contact us for service.

Strange Furnace Noises

Banging, rattling, buzzing, or squealing sounds?

  • Clear debris from around the outdoor unit
  • Check that vents are unobstructed
  • Check if your air filter needs replacing

Still having issues? Contact us for service.

Strange Furnace Smells

Noticing unusual odours when your furnace runs?

  • Check if your air filter needs replacing
  • Check for dust buildup around vents
  • If you smell gas, leave the area immediately and call for assistance

Still having issues? Contact us for service.

Furnace Turning On & Off

Frequent cycling can increase wear and reduce efficiency.

  • Check if your furnace filter needs replacing
  • Check that vents are open

Still having issues? Contact us for service.

Fireplace Won’t Turn On

Nothing happens when you start your fireplace?

  • Check the power switch or remote batteries
  • Verify the gas valve is open
  • Confirm the thermostat is calling for heat

Still having issues? Contact us for service.

Pilot Light Won’t Stay Lit

Does the pilot light keep going out?

  • Ensure the gas supply is turned on
  • Check for drafts around the fireplace
  • Follow manufacturer instructions before relighting

Still having issues? Contact us for service.

Fireplace Not Producing Enough Heat

Fireplace running, but the room still feels chilly?

  • Ensure vents aren’t blocked
  • Confirm the flame appears normal
  • Check that the thermostat is set correctly

Still having issues? Contact us for service.

Still Having Issues?

If these tips didn't solve the problem, or you're experiencing an issue that isn't listed above, our team is here to help, day or night.

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