Terms & Conditions

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Priority New Construction Home First Maintenance

If you are the original owner of a new construction home for which we performed the HVAC work and you schedule a Furnace and A/C maintenance with us within one year of your closing date, we will provide the maintenance completely free of charge. This offer is not combinable with any other offer. Priority Heating, Cooling & Plumbing reserves the right to make changes to and/or rescind this offer anytime, for any reason, without prior notice.

No Tax Promotion

Promotion Details 

1.1. Customers will not be charged applicable sales tax on HVAC or plumbing service calls, including:

  • Diagnostic services.
  • Repairs for HVAC and plumbing systems.

1.2. This promotion applies only to services provided by Priority Heating, Cooling, and Plumbing.

Eligibility

2.1. The promotion is valid for residential customers located within Priority’s service area. 
2.2. This offer is available for service calls scheduled during the promotion period. 
2.3. The no tax promotion does not apply to:

  • New installations or replacements of HVAC or plumbing equipment.
  • Purchase of parts or materials not included in the repair.
  • Maintenance plans or agreements.

Scheduling and Payment

3.1. Service calls must be booked directly through Priority Heating, Cooling, and Plumbing by phone, website, or approved channels. 
3.2. Payment for services must be made in full upon completion of the service call to qualify for the no tax promotion.

Program Limitations

4.1. The no tax promotion cannot be combined with any other discounts, promotions, or offers unless explicitly stated by Priority. 
4.2. The promotion applies only to the cost of services and labor; parts and materials are excluded unless they are part of the diagnostic or repair service.

Liability

5.1. Priority is not responsible for any delays, cancellations, or missed appointments that fall outside its control. 
5.2. Customers must provide safe and reasonable access to their HVAC and plumbing systems for Priority’s technicians.

Changes and Termination

6.1. Priority reserves the right to modify, suspend, or terminate the promotion at any time without prior notice. 
6.2. Changes to the promotion will not affect customers who have already scheduled service calls during the promotional period.

Governing Law

7.1. These terms and conditions are governed by the laws of Ontario.

Contact Us 
For questions or further information about this promotion, please contact:

Priority Heating, Cooling, and Plumbing

Furnace Buy Back Program

Thank you for considering the Furnace Buy Back Program offered by Priority Heating, Cooling, and Plumbing. This program allows customers to receive up to $1,000 credit or cash toward the purchase of a new furnace when trading in an existing furnace that is 7 years or older. Please read the following terms and conditions carefully.

Eligibility

1.1. This program is open to residential customers located within Priority’s service area.

1.2. The existing furnace must:

Be in working or non-working condition. 
Be at least 7 years old at the time of trade-in. 
1.3. Proof of the furnace’s age (e.g., purchase receipt or manufacturing date) may be required. 
1.4. This offer is valid for one trade-in per household.

Buy Back Value

2.1. Customers will receive up to $1,000 credit or cash toward the purchase of a new furnace installed by Priority Heating, Cooling, and Plumbing.

2.2. The final buy back amount will be determined based on the age, condition, and specifications of the traded furnace, as assessed by Priority’s technicians.

2.3. The buy back credit cannot exceed $1,000 or the purchase price of the new furnace.

Program Limitations

3.1. The buy back credit applies exclusively to new furnace purchases and installations provided by Priority Heating, Cooling, and Plumbing.

3.2. This offer cannot be combined with other promotions, discounts, or financing programs unless explicitly stated.

3.3. The program is not applicable for furnace repairs, maintenance, or other services.

Trade-In Process

4.1. The existing furnace must be removed by Priority’s technicians as part of the installation of the new furnace.

4.2. Priority retains ownership of the traded furnace and reserves the right to recycle, resell, or dispose of it.

4.3. Customers are responsible for ensuring safe access to the furnace for removal.

Exclusions

5.1. Furnaces installed in commercial or industrial properties are not eligible.

5.2. Furnaces with significant safety hazards or damages (e.g., due to fire or flooding) may be deemed ineligible for the program.

Program Changes and Termination

6.1. Priority reserves the right to modify or terminate the program at any time without prior notice.

6.2. Changes to the program will not affect customers who have already completed an agreement for a furnace trade-in and new installation.

Liability

7.1. Priority is not responsible for any incidental or consequential damages associated with the removal of the existing furnace.

7.2. Customers agree to release Priority from liability related to the traded furnace once it has been removed.

Agreement

By participating in this program, customers agree to abide by these terms and conditions. For further details or inquiries, please contact Priority Heating, Cooling, and Plumbing at 226-640-3862.

Free Plumbing Service Call

  1. Promotion Eligibility: This promotion applies to residential customers who schedule a plumbing service call with Priority Heating, Cooling & Plumbing.
  2. Free Diagnostic Terms: The free diagnostic service call is only applicable when a customer proceeds with a repair or replacement recommended by our technician. The standard diagnostic fee will apply if no repair or replacement is purchased.
  3. Scope of Services: This promotion covers the diagnostic assessment of plumbing issues. It does not include additional labour, materials, or extensive inspections beyond the initial diagnostic.
  4. Scheduling & Availability: Appointments are subject to availability. Priority Heating, Cooling & Plumbing reserves the right to schedule service calls at its discretion.
  5. Modification & Termination: Priority Heating, Cooling & Plumbing reserves the right to modify, suspend, or terminate this promotion at any time without prior notice.
  6. Non-Transferable & No Cash Value: This offer is non-transferable, cannot be redeemed for cash, and may not be combined with other promotions or discounts unless otherwise specified.
  7. Customer Responsibilities: Customers must provide access to the property at the scheduled time and comply with all service requirements. Failure to do so may result in the cancellation of the free diagnostic offer.
  8. Liability Limitation: Priority Heating, Cooling & Plumbing is not responsible for any damages arising from pre-existing conditions or refusal to proceed with recommended repairs or replacements.

By scheduling a service call under this promotion, customers agree to these terms and conditions.

Daikin Comfort Pro Homeowner Promotion

1. Eligibility 
This promotion is available to homeowners in Canada who purchase qualifying Daikin equipment from Priority Heating. Cooling & Plumbing with a signed dealer agreement. To be eligible, both the purchase and installation must meet the specified timelines outlined below.

2. Promotion Period

  • Purchase Period: Eligible Daikin equipment must be purchased between January 1, 2025, and March 31, 2025.
  • Installation Period: The purchased equipment must be installed by an authorized Daikin Comfort Pro between January 1, 2025, and April 15, 2025.

3. General Terms & Conditions

  • This promotion is valid only in Canada and applies exclusively to residential installations.
  • Equipment must be purchased from and installed by an authorized Daikin Comfort Pro to qualify.
  • The installation must be completed at the homeowner’s primary residence within the promotion period.
  • The promotion cannot be combined with other offers, discounts, or rebates unless explicitly stated.
  • Any disputes regarding eligibility or compliance with these terms will be resolved at the sole discretion of Daikin.
  • Additional documentation may be required to verify eligibility, including proof of purchase and installation completion.
  • Daikin reserves the right to modify, extend, or terminate this promotion at any time without prior notice.
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Our Reviews

Hear From Your Friends & Neighbors

At Priority, your satisfaction is our priority! See for yourself what our customers have to say about working with us.

    Highly Recommend
    "Just had a technician come to the house this morning to fix a leak on our furnace... Definitely recommend this company! Thank you so much Priority Mechanical and especially Aman!"
    - Nada N.
    Honest Company
    "First and foremost, this company provides honest assessments of potential issues in your home... I am so thankful to find a reputable company that I can use for years, and recommend to others. 
    "
    - Lisa H.
    Excellent Service
    "Top marks to Aman - so polite and nice!! Will be calling Priority Mechanical in the future for more excellent service.
    "
    - Laura D.
    Great Service
    "Craig and team did a great job and worked through some unexpected challenges so the job would be completed in one day. Great service, great install!"
    - Pam S.
    Thoroughly Impressed
    "If we could give more than 5 stars, we would! ...We are thoroughly impressed and will be going with priority for any of our needs in the future! 10/10 recommend!!!"
    - Ashley S.
    Professional & Friendly
    "Kudos to this company to have such skilled, friendly, and competent technicians. Thank you to the scheduling clerk for the quick appointment."
    - Christine A.
    5-Star Standards
    "Very satisfied and highly recommended. If lucky to have Craig & Jeremy on your install, you will not be disappointed. Look forward to dealing with Priority Mechanical in the future."
    - Lloyd N.
    Amazing Job
    "We are very happy with the professional level of service we received from the team at Priority Mechanical Services. The entire installation process was seamless and efficient!"
    - Tina A.

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