Priority Mechanical Heating Cooling & Plumbing

Frequently Asked Questions

A: We recommend checking it monthly to see how dirty it is and replacing it with a new disposable filter when required. A good reminder is to buy a new filter at the start of each new season. This does depend on the number of pets, if there is smoking in the home and the area around the house. If there is lots of construction in the area the filter may need to be replaced more often.

A: For the most part yes. Refer to the owners manual on how to replace the batteries in your thermostat.

A:

  1. Keep the outdoor unit free from debris and plants.
  2. Schedule maintenance to have the indoor coil cleaned every other year, or sooner if needed.
  3. You can buy a cover from us or use something to cover the top of the condenser in the winter. Just make sure there is a foot or so around the bottom that is open to allow for water and condensation to come out.

A: We have HRAI trained staff that can do a heat loss/gain calculation for your home. If we installed the heating equipment in your home when it was built these calculations have already been done in order for the builder to get a building permit. A bigger or higher ton unit is not always better, the house may cool down quickly but the moisture will not be removed and the unit will turn on and off all the time.

WE WOULD LOVE TO HEAR FROM YOU!

We service all commercial and residential homes and buildings. Contact us to get a quote and see why our customer service is recognized as the best in the industry.

If you have any comments, questions, or concerns, let us know, and we will get back to you right away.
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Terms & Conditions
Offer is only available to residential customers who purchase and install Trane equipment through Priority. The warranty covers parts and labour for 10 years from the installation date. Invoice must be paid in full for the warranty to remain valid. This offer cannot be transferred or combined with other warranties or offers unless specified. Priority reserves the right to modify or cancel this warranty at any time without prior notice. Certain terms and conditions apply, see warranty agreement for full details.
Terms & Conditions
Maximum loan of $40,000 and a minimum of $5,000. The loan is interest-free with a 10-year repayment term. Offer is only available to eligible homeowners for retrofits and home improvements. The maximum loan amount is based on selected retrofits and quotes, subject to industry standards. Any costs above the loan amount must be covered by the homeowner. Part of the loan may be advanced to cover contractor deposits, with the balance disbursed after post-retrofit evaluation. Priority reserves the right to modify or cancel this offer at any time without notice. Certain terms and conditions apply, see financing agreement for details.
Terms & Conditions
Offer expires October 11, 2024. Cannot be combined with any other offer and is only available to residential customers who finance the supply and installation of any two of the following pieces of equipment: Water Softener, Water Treatment, Water Heater, Furnace, AC or Heat Pump. Residential customers will receive 6 months without payments or interest after they have been approved for financing (OAC), and the first payment has been made successfully to FinanceIt. Priority reserves the right to change or cancel this offer at any time without prior notice. Certain terms and conditions apply, see financing agreement for details.
Terms & Conditions
Offer expires October 11th. Cannot be combined with any other offer and is only available to residential customers. Residential customers will receive a free duct cleaning at the place of residence where new equipment was supplied and installed by Priority. Offer not valid to residential new construction customers. Offer is only valid for one calendar year after the date of install. Invoice must be paid in full for the offer to remain valid. Priority reserves the right to change or cancel this offer at any time without prior notice.
Terms & Conditions
Offer expires October 11, 2024. May be combined with any other offer and is only available to residential customers. Residential customers will receive a free maintenance on all pieces of equipment supplied and installed by Priority. Offer is only valid for one calendar year after the date of install. Invoice must be paid in full for the offer to remain valid. Priority reserves the right to change or cancel this offer at any time without prior notice.
Terms & Conditions
Offer expires October 11, 2024. Cannot be combined with any other offer and is only available to residential customers. Residential customers will receive a $1000 prepaid credit card after their invoice has been paid in full on a new installation of select furnaces. Priority reserves the right to change or cancel this offer at any time without prior notice.
Terms & Conditions
Offer valid until October 11th. This promotion cannot be combined with any other offer and is available exclusively to residential customers. Customers will receive one year of free filters with the purchase of a Priority Plus Plan. This offer applies to new enrollments only and is non-transferable. Priority reserves the right to modify or cancel this offer at any time without prior notice.
Terms & Conditions
Offer expires December 20, 2024. Cannot be combined with any other offer and is only available to residential customers. Offer is only available to residential customers who purchase and install Trane equipment through Priority. Offer not valid to residential new construction customers. Offer is only valid in specified timelines. Invoice must be paid in full for the offer to remain valid. Priority reserves the right to change or cancel this offer at any time without prior notice.
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