Your Heating, Cooling & Plumbing Specialists

WHY CHOOSE PRIORITY MECHANICAL?​

As a family-owned and operated Heating, Cooling, and Plumbing company operating locally within southern Ontario, your satisfaction is our priority. Established in 1996, Priority Mechanical has fostered continuous growth, reflecting our reliable reputation for excellence. Our extensive product line including Trane, Goodman, Honeywell, Polar, Moen, NTI boilers, and Napoleon Fireplaces – among others – ensures that you will find a reliable product to meet your budget, aesthetic taste, and needs for both your residential and light commercial requirements.

Power in Priority Numbers

Years In Service
1
Certified Employees
1 +
Vehicles In Our Fleet
1 +

EXPERIENCE THE BEST IN SERVICE
FOR YOUR HOME & BUSINESS

Servicing Kitchener / Waterloo Ontario and surrounding areas

As a family-owned and operated Heating, Cooling, and Plumbing company operating locally within southern Ontario, your satisfaction is our priority.

We service the tri-cities and surrounding areas. This includes Kitchener, Waterloo, Cambridge, Woodstock, Guelph, Elmira & of course Ayr, Ontario.

Don’t see your area on our map? Contact us to see if our services are available in your area.

OUR REPUTATION SPEAKS TO OUR EXPERTISE & QUALITY

We take immense pride in the work we do, and it shows in our reputation. Word of mouth is what built us, and we never forget it.

Cristina Lefter
Cristina Lefter
2024-05-01
We just had a hot water heater replaced. Excellent customer service over the phone. Steve was very responsive by email and phone when setting up our appointment and the install. We had excellent experience with Craig and Andrew. They arrived on time and did a great job. They were friendly, professional and knowledgeable. At the end, they explained in detail all the adjustments they made for a better usage of the hot water tank. Priority Mechanical is an excellent company to deal with. We won't hesitate to call them again.
Bill Strachan
Bill Strachan
2024-04-27
Great installers. Professional and courteous and a neat, clean install. Good job!
Mohammadreza Azarshab
Mohammadreza Azarshab
2024-04-21
Thanks to Jeff, Amie and Amanda we have our furnace working great. Patient and responsible and came to visited our place a few times to fix a complicated problem. Definitely ask them again if I have any issues.
Jim Furley
Jim Furley
2024-04-18
Had a great experience with their technician, Yousof, who came for an HVAC inspection and maintenance. Yousof was very pleasant, respectful, and professional. He showed up on time, and did an excellent job on the HVAC system. He answered all the questions I had, and cleaned up after himself. I would definitely recommend Priority Mechanical to my friends, and will call them in the future when I need assistance again.
Jeff Matthews
Jeff Matthews
2024-04-18
Arrived right on time, very personable and knowledgeable and left zero mess behind them. I would recommend them to anyone.
DM IRELAND
DM IRELAND
2024-04-14
We recently contracted Priority Mechanical Services Ltd to install a heat pump, new furnace and new ductwork. Exemplary service from our first phone call inquiry, consultation with Steve & Rylan, installation by technicians Jeremy & his partner (sorry, I've forgotten his name), follow up & education by technician Shawn, even an after-installation visit from Steve with a Thank You gift! The employees we dealt with were all professional, very friendly and so helpful. Pricing was competitive, and the job well done with minimal disruption to us. Thank you.
Noah D
Noah D
2024-04-04
Having Priority Mechanical (PM) install new Trane furnace, AC, humidifier and entirely reworking my old ductwork was one of the best decisions I have made regarding our renovation. Of the 6 or so other companies I had come through our home to price out a new system/ductwork, PM was not only the cheapest but they were most professional the moment they walked into my home. Rylan, the Comfort Specialist, spend a good amount of time talking to me, answering my questions and walking around my home to come up with a plan of attack and providing me a quote that worked for us and them. He was knowledgable, helpful and just great company. Our installers were Andrew and Craig (Greg? unfortunately I cannot remember at this time). They were wonderful. They were very helpful in making sure I got proper supplies and returns in proper locations to maximize the furnace and AC. There was no slowing these guys down; they were here to do a job and they did that job quickly, efficiently and professionally. I don't think I could have asked for a better install from these guys. They spent A LOT(!!) of time answering my questions as they worked and also took the time to make our kids laugh when they had the moments to do so. Once the install was complete they tested and balanced each register thoroughly to make sure airflow was maximized where it was needed and slowed down where it wasn't needed as much. They got it all tuned up, installed my new Ecobee and provided a lesson on a few of the new features of the new furnace/ac/humidifier. If I had to do it all over again I wouldn't hesitate to give Priority Mechanical a call and they are the first ones I will be recommending to family, friends and to fellow Google users. It's only been a few days and everything is working great and our home has never been cozier. Don't waste your time looking elsewhere, call them up and see what they can do for you.
Stephanie L
Stephanie L
2024-04-04
Noticed a leak today and found Priority Mechanical through a Google Search and read the reviews. Called in for service and was lucky to get same day service and very quickly. Had the pleasure to have Kosta come out and quickly find and repair the leak. Great service and staff!! Would definitely recommend. Thank you Priority Mechanical!
Scuba Steve
Scuba Steve
2024-04-03
James the plumber is awesome! Quick and efficient to diagnose problems and takes pride in his work. Give that man the well deserved recognition!
Ken Hough
Ken Hough
2024-04-02
We are new customers for air conditioning (never had AC before), and Priority Mechanical provided us with exceptionally professional service throughout the process, from initial contact and sales (Steve provided excellent, straight-forward recommendations, and efficient scheduling) and the installers (Craig and Andrew) were very punctual, highly courteous, and very efficient. Everything was installed very neatly, the work areas were left very tidy, and any questions we had were answered fully. We initially became Priority Mechanical customers 8 years ago when they installed a replacement furnace for us. We were highly impressed with them back then, and were exceptionally impressed with their service and work this time around.

We would love to hear from you!

We service all commercial and residential homes and buildings. Contact us to get a quote and see why our customer service is recognized as the best in the industry.

If you have any comments, questions, or concerns, let us know, and we will get back to you right away.
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