Ayr, ON
Full-time
Salary: $40,000.00 /year


Reports To

Sales Department to Sales & Marketing Manager

Job Summary

The Entry Level HVAC Sales Associate, under the direction of the Sales & Marketing Manager, will be responsible to always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner. This position will develop a high level of product knowledge. The Entry Level HVAC Sales Associate does not require experience, but knowledge of the HVAC field and equipment is an asset. This is a salary position with no commission. The successful candidate with be mentored by experienced sales staff and will have the opportunity to become a Home Comfort Specialist, base salary plus commission.

Competencies

  • Adaptability
  • Client/Customer Focus
  • Communication
  • Continuous Learning
  • Problem Solving
  • Results Orientation/Motivated
  • Teamwork
  • Time Management

Job Duties

  • Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
  • Develop a high level of product knowledge
  • Technical aptitude
  • Generate customer sales through cold calling and networking
  • Promote sales to existing clients
  • Develop reports and proposals as part of sales presentation to illustrate benefits of the HVAC equipment
  • Identify and solicit potential clientele
  • Adapt communication style in order to deliver information effectively to a range of individuals
  • Assist in taking orders from clients and prepare products for purchase
  • Assist in drawing up sales agreements for approval of purchaser and seller
  • Build and maintain ongoing awareness of new products and services, competitor activities, and other research
  • Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
  • Keep up-to-date records on sales calls, customer contacts, and details of meetings in a timely manner in the format required
  • Relay customer quality improvement suggestions for company products and services
  • Learn to conduct sales forecasts and weekly or monthly status reports

Job Requirements

  • Sales or HVAC industry experience an asset
  • Knowledge of sales principles, methods, practices, and techniques
  • Ability to effectively communicate both verbally and in writing
  • Ability to prioritize and manage conflicting demands
  • Ability to quickly pick up new product and service knowledge, and communicate that knowledge effectively to customers
  • Demonstrated time management skills
  • Exceptional objection-handling skills
  • High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment
  • High level of integrity and work ethic
  • Valid driver’s licence with a clean driving abstract, insurable on our policy
  • Must be physically capable of performing all related duties, such as entering confined spaces, ladder use and access attics.
  • English Required, Second/Multiple Languages would be considered an asset

Work Conditions

  • High levels of stress and pressure
  • Interaction with customers/clients, and the public at large
  • Flexible hours including nights, weekends, and holidays
  • Occasional overtime
  • Operation of desktop computer, software, smart phone and peripherals
  • Exposure to hazards associated with the industry/trade
  • Use of required personal protective equipment, when required

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